Last Updated: 13-02-2026
SetuNow (“we”, “our”, “us”) operates multiple applications including the User App, Vendor App, and Delivery App. This Privacy Policy explains how we collect, use, store, and protect information across all SetuNow applications in compliance with Google Play User Data Policy and applicable laws.
This policy applies to:
SetuNow User App – for customers placing orders
SetuNow Vendor App – for vendors managing stores and services
SetuNow Delivery App – for delivery partners fulfilling orders
Name, phone number, email address
Delivery address and location (only during active orders)
Order and transaction details
Device and app usage data
Business name and owner details
Phone number and email address
Store location and service area
Product/service listings and order data
Payment and settlement details
Name, phone number, email address
Live location during delivery tasks
Delivery history and status updates
Device and app usage data
Collected data is used only to:
Create and manage accounts
Process orders and deliveries
Enable vendor operations and payouts
Assign and track delivery tasks
Provide customer support
Improve app performance and security
Comply with legal obligations
Location data is collected only when required:
To assign deliveries
To enable order tracking
To calculate delivery routes
Location access is used only during active service sessions and is not collected in the background without purpose.
Data is shared only as necessary:
Users’ data → Vendors & Delivery Partners (order fulfillment)
Delivery data → Users & Vendors (order tracking)
Payment data → Secure third-party payment gateways
We do not sell, rent, or misuse personal data.
All payments are processed through secure, third-party payment gateways. SetuNow does not store sensitive card or banking information.
We use reasonable technical and organizational safeguards to protect user data.
Users, vendors, and delivery partners can request account deletion at any time.
In-app: Profile → Account Settings → Delete Account
OR
Email request from registered email ID to contact@setunow.com
Personal data will be permanently removed from active systems
Some records may be retained if legally required
Deleted accounts cannot be restored
Account deletion requests are processed within 7 working days.
You have the right to:
Access your personal data
Correct inaccurate information
Delete your account and personal data
Requests can be sent to contact@setunow.com.
We may update this Privacy Policy from time to time. Updates will be published on our website and apps.
Website: https://setunow.com/
Email: contact@setunow.com
Phone: +91 7017312723
Address: Bisalpur Road, Faridpur, Bareully, Uttar Pradesh 243503.
