Refund Policy

Refunds on SetuNow are governed by vendor policies and service nature.

Eligible Refund Cases

• Incorrect, damaged, or missing items

• Service not delivered

• Vendor cancellation

Refund Timeline

Approved refunds are processed to the original payment method within 5–10 business days.

Non-Refundable Situations

• Completed services

• Orders canceled after processing or dispatch

• User error in delivery details

Refund approval is subject to verification.